Complete Tech Support Solutions – For all your Business Needs from Inbound/Outbound Support & E-Mail Services
For over 15 years, PSI has been constantly providing tier 1 and tier 2 technical support to consumers, professional installers and dealers in a variety of industries. Tech and Sales support for call centers means providing staff or 3rd party support, in order to reduce the overall running costs and maintain quality service given out to the various valuable customers.
The range of PSI services include inbound/outbound call support, email inquiry responses, chat services, scheduling/coordination of on-site installation support, etc. These services have been long-recognized by brands and used to incorporate their steady image at the highest level, at costs as similar to that of in-house operations.
For all your needs related to any business operation within or abroad; contact a “core group” of representatives with an average customer service experience of at least 5 years or more. Get the complete outsource custom support in Michigan and areas nearby, to help reduce your organizational expenses, improve the overall customer service and dramatically increase the Returns on Investment (ROI).
Being a “blended contact center” PSI, specifically aims at the provision of expert knowledge and tech support to all types of programs, processes and support services to the various call centers around the United States of America.